Reference

What You Agree To When You Use 2svip

These terms set the rules for every account on 2svip — how you access the lobby, how payments via DANA, OVO, or GoPay are handled, and what we both commit to.

DANA, OVO, GoPay coveredAccount access rulesEligibility by regionWallet verification requiredIndonesia-facing terms
2svip What You Agree To When You Use 2svip
TERMS CONTACT PATHS

Reach Us About These Terms

Live Chat Open a live chat session from your account dashboard. Our team can clarify any clause in these terms, including payment rules for DANA, OVO, or GoPay transactions.
Email Support Send a written question about these terms to our support email. We respond to account-related and terms-related queries in the order they arrive.
Account Help Centre The help centre inside your account lists common terms queries — covering wallet verification, account suspension reasons, and how to request a terms review.
HOW WE HANDLE THIS

Our Commitments Under These Terms

Account Security Your account is protected by SSL encryption and OTP verification at login. We do not store full wallet credentials for DANA, OVO, or GoPay beyond what the transaction requires.
Data Handling We collect only the account data needed to process your sessions and payments. You can request a summary of what we hold by contacting support through your account dashboard.
Retention and Deletion Account data is kept for as long as your account is active and for a period after closure as required by applicable rules. Deletion requests are handled through our support email.
Who to Contact for Changes If you need to update account details or dispute a terms decision, reach out via live chat first. For formal written requests, use the support email and include your account reference.

Questions About These Terms, Answered

These are the questions we hear most often about our terms. If yours is not here, open live chat from your account and we will sort it out directly.

Yes. Every payment method available on your account — including DANA, OVO, and GoPay — is covered by these terms. Wallet-specific rules are noted in the payment section of your account.

We post an advance notice on your account dashboard before any material change takes effect. Continuing to use your account after that date means you accept the updated version.

We may suspend or permanently close accounts that breach these terms. This includes fraudulent wallet activity, account sharing, or misuse of the DANA, OVO, or GoPay payment flow.

Contact our support team via live chat or support email and ask for an account data summary. We will respond with the information we hold linked to your account reference.

These terms apply across Indonesia, including players in Bandung, where local law and eligible regions permit access. Regional restrictions may limit certain features or payment options.

This page always shows the current version. We do not maintain archived versions publicly, but you can request details about a previous version by contacting support.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.