What We Collect and Why We Use It
When you open an account with us, we collect the information needed to verify your identity, process your payments, and keep your account secure. This includes your name, contact details, and the wallet identifiers linked to DANA, OVO, or GoPay transactions. We do not sell this
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data to third parties. Payment data passes through encrypted channels, and wallet references are stored only as long as needed to reconcile your transaction history. If you connect via mobile browser or switch between devices, session tokens are held temporarily to maintain continuity — they expire
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once you log out. We also collect behavioural data, such as pages visited and session duration, to improve how the platform works on mobile. This data is processed in aggregate and is not tied to your individual account unless a security flag is raised. Jurisdictional rules
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in Indonesia determine how long we keep certain records, and we follow those requirements. Where local law requires us to retain account data beyond your closure request, we will hold only the minimum set legally mandated and delete the rest. You can ask us what we
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hold at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.